Are you happy with the staff at your practice or do you think you could use some new help? Are your employees on Facebook more often than the billing program? Do you hear more chatting going on than productive work, like checking in and scheduling patients?
Check out this interesting article by Marisa Torrieri on ways to bring your staff from lackluster to brilliant. She offers some great advice on how to set a good example yourself and create an environment where your employees enjoy working in and productivity is great. Turning Slacking Medical Staffers into Star Employees